Privacy Policy

Health Assist AI

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Overview

This Privacy Policy explains how Health Assist AI collects, uses, and protects information when you visit or use our website and services.

Information We Collect

Depending on use, we may collect:

  • Contact information (e.g., email, organization name)
  • Usage and technical information
  • Patient-entered information submitted through customer workflows (when used by healthcare providers)

Health Assist AI does not collect patient data directly for its own purposes.

How Information Is Used

Information is used to:

  • Provide and operate the platform
  • Support healthcare workflows
  • Maintain security and reliability
  • Respond to inquiries and support requests

We do not sell personal data.

Healthcare Data

When Health Assist AI processes health-related information, it does so on behalf of healthcare organizations under applicable agreements.
Healthcare organizations control patient data and are responsible for patient notices and consent.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information, including encryption and access controls.

Data Retention

Information is retained only as long as necessary for its intended purpose and in accordance with contractual and regulatory requirements.

International Use

Information may be processed in jurisdictions where our service providers operate, including the United States and Canada, using appropriate safeguards.

Changes

This Privacy Policy may be updated periodically. Updates will be posted on this page.

Contact

📧 info@health-assist.org

‍Last Updated: February 1, 2026